payment,POSTAGE     & returns

hand dyed Yarn FLEECE AND FLOSS

PAYMENT METHODS

 

There are three simple payment options:-

 

Credit/debit card - submit card details for immediate secure payment

Paypal - link to  paypal account for immediate secure payment

 

*Manual Payment - Invoice submitted by us for payment within 30 days*

* Option for wholesale shop owners only

POSTAGE CHARGES

 

 

UK & Ireland

1 Skein*                   £ 1.95     by Royal Mail

 

2 - 9 Skeins           £  3.95     by Royal Mail​

10 - 19 Skeins      £  6.60     by Hermes Carrier

20+ Skeins            £  7.25     by Hermes Carrier

USA, Canada & Australia

1 Skein*                   £    4.95     by Royal Mail

2 - 9 Skeins            £    8.50     by Royal Mail

10 - 14 Skeins       £ 25.00     by DHL Carrier

15 - 19 Skeins       £ 30.00     by DHL Carrier

20+ Skeins             £ 34.00     by DHL Carrier

 

USA, Canada & Australia Economy Option 

10 - 19 Skeins       £ 12.95     by Royal Mail Economy (Untracked) 3 - 6 Weeks

 

 

Europe & Rest of the World

 

1 Skeins*                 £   4.95     by Royal Mail

2 - 9 Skeins            £   8.50     by Royal Mail

10 - 14 Skeins       £ 11.50    by Hermes Carrier

15 - 20 Skeins       £ 12.75    by Hermes Carrier

20+ Skeins             £  13.50   by Hermes Carrier

* Please note: Individual skeins will be packed flat in order to keep the postage cost down.

return & refund policy

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not, to the same value.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please advise order number.