payment,POSTAGE & returns
hand dyed Yarn FLEECE AND FLOSS
PAYMENT METHODS
There are three simple payment options:-
Credit/debit card - submit card details for immediate secure payment
Paypal - link to paypal account for immediate secure payment
*Manual Payment - Invoice submitted by us for payment within 30 days*
* Option for wholesale shop owners only
POSTAGE CHARGES
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UK & Ireland
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1 Skein* £ 1.95 by Royal Mail
2 - 9 Skeins £ 3.95 by Royal Mail​
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10 - 19 Skeins £ 6.60 by Hermes Carrier
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20+ Skeins £ 7.25 by Hermes Carrier
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USA, Canada & Australia
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1 Skein* £ 4.95 by Royal Mail
2 - 9 Skeins £ 8.50 by Royal Mail
10 - 14 Skeins £ 25.00 by DHL Carrier
15 - 19 Skeins £ 30.00 by DHL Carrier
20+ Skeins £ 34.00 by DHL Carrier
USA, Canada & Australia Economy Option
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10 - 19 Skeins £ 12.95 by Royal Mail Economy (Untracked) 3 - 6 Weeks
Europe & Rest of the World
1 Skeins* £ 4.95 by Royal Mail
2 - 9 Skeins £ 8.50 by Royal Mail
10 - 14 Skeins £ 11.50 by Hermes Carrier
15 - 20 Skeins £ 12.75 by Hermes Carrier
20+ Skeins £ 13.50 by Hermes Carrier
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* Please note: Individual skeins will be packed flat in order to keep the postage cost down.
return & refund policy
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not, to the same value.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please advise order number.