faq
Go to the required product range page from the headers on the Home page, select your product, click up and down arrors for required quantity, click on "add to cart" or "Buy Now" Once you have added all your yarn to your cart, simply click the Bag icon in the headers and select the "view cart" button. This takes you into your cart where you can still edit your requirements. When you are happy select "checkout."
You can make a payment using one of the following options: 1. Credit/Debit Card: Submit your card details for immediate and secure payment. 2. PayPal: Link to your PayPal account for immediate and secure payment. 3. Manual Payment: An invoice will be submitted by us for payment within 30 days (available for wholesale shop owners only). For more details, visit our Payment, Postage & Returns page.
All our superwash yarn can be put in the washing machine on the gentle/wool cycle, however we feel it is kinder to handwash in luke warm water with a mild detergent or wool wash and lay flat to dry. Although every care has been taken during the process to remove any residue dye, occasionally a small amount may remain, therefore we recommend washing your item separately the first couple of times. Washing instructions can also be found in each product page.
There is always a variation between each skein and although each skein within a colour way will look the same, there will always be a slight difference due to the nature of hand dyeing. If you buy a batch of the same colour we recommend that you alternate your skeins. This means knitting a few rows in one skein and alternating it with another throughout the whole project. You can carry the yarn up the side of your project and it won't be noticed. This way you will get more of an even colour in your project and you won't notice where one skein has ended and the next one begun.