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payment,POSTAGE     & returns

hand dyed Yarn & FLEECE

PAYMENT METHODS

Payment Methods

There are three simple payment options:-

 

Credit/debit card - submit card details for immediate secure payment

Paypal - link to  paypal account for immediate secure payment

 

*Manual Payment - Invoice submitted by us for payment within 30 days*

* Option for wholesale shop owners only

POSTAGE CHARGES

Postage Charges

 

UK & Ireland

1 - 9 Skein              £ 2.50     by Hermes UK Tracked (3-4 days)

 

10 - 19 Skeins      £  6.60     by Hermes UK Tracked (3-4 days)

20+ Skeins            £  7.25     by Hermes UK Tracked (3-4 days)

USA, Canada & Australia

1 - 9 Skeins            £ 15.95     by Hermes International (10-15 days) 

10 - 19 Skeins       £ 18.95     by Hermes International (10-15 days) 

20+ Skeins             £ 28.95     by Hermes International (10-15 days) 

 

Europe & Rest of the World

 

1 - 9 Skeins            £  9.50     by Hermes International (10-12 days) 

10 - 19 Skeins       £ 9.95     by Hermes International (10-12 days)

20+ Skeins             £ 10.95   by Hermes International (10-12 days)

return & refund policy

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not, to the same value.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please advise order number.

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